Lead Credit Policy

We credit a lead when it is proven to be:

• Duplicate - the same homeowner, address and job was already sent to you.
• Wrong ZIP - the job is outside the service area you selected.
• Wrong trade - a job you do not offer.
• Fake or competitor - not a real homeowner request.
• Wrong or disconnected phone number.

How to request a credit

Email [email protected] within 30 days of receiving the lead. Include the lead details and proof, for example a screenshot of your call attempts or of a disconnected-number message. We review every request and may contact the homeowner to verify.

Approved credits are added to your account and used for your next leads. They are not cash refunds.

Not credited

A real homeowner request is a valid lead, even if no job was closed:

• The homeowner hired someone else.
• The homeowner changed their mind or did not reply.
• You and the homeowner did not agree on price.

Last updated: October 15, 2026. MGR Integrated Digital, 9011 Linwood St #1115, Detroit, MI 48206.